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THE X FACTOR BLOG

This blog is a forum for discussion on topics relevant to business owners. We also publish strategies on marketing and growing your business, special offers and advanced tools to keep your business on the cutting edge as well as keep you up to date on SME news and media.

Empower Your Employees

10X Newcastle - Thursday, April 19, 2012
If you’re wondering how you can dramatically enhance the customer service experience in your business while decreasing the amount of time you actually spend on customer service activities, consider that the solution might be to empower your employees to do it for you. While having system Keep Reading

From the Desk of Nic Clark - Create A Loyal Following Out Of Your Staff

10X Newcastle - Monday, January 09, 2012
Break out quote: “Lack of loyalty is one of the major causes of failure in every walk of life” – Napoleon Hill With the recent recession and ongoing economic volatility, many employees have found themselves out in the cold and out of a job. Staff loyalty has not been at th Keep Reading

From The Desk Of Nic Clark - Motivate or exasperate – how to get the most from your employees

10X Newcastle - Tuesday, October 11, 2011
Ever had an employee come to you and say they need motivation? I liken it to a child who whines, “Dad, I’m bored.” If you’re a successful entrepreneur the chances of you being bored for more than a minute with anything – are slim at best. But unfortunately most employee Keep Reading

Good help is hard to find

10X Newcastle - Thursday, July 21, 2011
Have you ever sat down and figured out just how much it costs to replace an employee? Has a key employee’s resignation come at you from left field? We have examined the workplace from the employee’s point of view and come up with ten good tips to keep your employees happy and motivated Keep Reading

10X Coaching Club Member in BRW Fast 100

10X Newcastle - Tuesday, December 21, 2010
Exciting news: 10X Coaching Club member John Jeffreys’ company has just been announced the 40th fastest growing business in Australia last month’s BRW Fast 100 awards! John has achieved a staggering 65% growth in his business, The Motorhome Conversion Company, over the past few y Keep Reading

Raise Profits Through Referrals

10X Newcastle - Friday, November 19, 2010
Why seek referrals? Establishing a systemised process for obtaining referrals is one of the most cost effective ways of acquiring new, qualified customers for your product or service. In essence, you’re asking your current database contacts for introductions. It should come across as a Keep Reading

5 Ways To Get Christmas All Wrapped Up

10X Newcastle - Friday, November 19, 2010
A third of the year’s retail trade occurs over the holiday period, so it makes sense to capitalise on consumers’ desire to flex their purchasing muscle. Here are five easy tips to make the most of the Christmas rush. 1. Spruce up your store. Christmas shoppers ar Keep Reading

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