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THE X FACTOR BLOG

This blog is a forum for discussion on topics relevant to business owners. We also publish strategies on marketing and growing your business, special offers and advanced tools to keep your business on the cutting edge as well as keep you up to date on SME news and media.

Empower Your Employees

10X Newcastle - Thursday, April 19, 2012
If you’re wondering how you can dramatically enhance the customer service experience in your business while decreasing the amount of time you actually spend on customer service activities, consider that the solution might be to empower your employees to do it for you. While having system Keep Reading

From the Desk of Nic Clark: Why It's Vital To Keep An Eye on KPIs

10X Newcastle - Friday, April 13, 2012
Next, have key managerial personnel meet once a month to review the company's KPIs and brainstorm ways to improve them. For example, if your number of sales is down during a particular month, brainstorm ways to find new prospects. Next, using your sales per salesperson indicators, look at who is Keep Reading

From the Desk of Nic Clark - Create A Loyal Following Out Of Your Staff

10X Newcastle - Monday, January 09, 2012
Break out quote: “Lack of loyalty is one of the major causes of failure in every walk of life” – Napoleon Hill With the recent recession and ongoing economic volatility, many employees have found themselves out in the cold and out of a job. Staff loyalty has not been at th Keep Reading

From the desk of Nic Clark: Getting them to know you

10X Newcastle - Wednesday, October 26, 2011
This month we’ve talked about innovation and how to encourage your staff to come up with ideas, but there’s one sure-fire way to guarantee your best laid plans and efforts fail – and that’s being too aloof or removed from your staff. I’m talking about the way you relate Keep Reading

Creativity can create wonders

10X Newcastle - Wednesday, October 26, 2011
This month we have talked about innovation and unique value proposition, but if you’re really serious about encouraging your staff to be creative and contribute more to your business, then you really need to get creative in the ways you encourage them to do this. Nobody ever created th Keep Reading

The Art of Following

10X Newcastle - Tuesday, March 22, 2011
If leadership is a skill, then getting people to follow you is an art. Weigh it up, for every leader in an organisation there is a group of would-be followers. Statistics show that leaders contribute on average no more than 20% to the success of organisations while followers contribute th Keep Reading

5 Ways To Get Christmas All Wrapped Up

10X Newcastle - Friday, November 19, 2010
A third of the year’s retail trade occurs over the holiday period, so it makes sense to capitalise on consumers’ desire to flex their purchasing muscle. Here are five easy tips to make the most of the Christmas rush. 1. Spruce up your store. Christmas shoppers ar Keep Reading

From the Desk of Nic Clark - How To Develop A Gold Medal Attitude In Your Team

10X Newcastle - Wednesday, October 27, 2010
Yesterday, Aussie hurdler, Sally Pearson won her first Gold Medal in the 100m race at Jawaharlal Nehru Stadium, in Dehli. It was a great day for the Olympic Silver Medalist as just last week she had won another race but was later disqualified for a false start. I can’t imagine the disappointme Keep Reading

10X News: Amazing Annual Conference!

10X Newcastle - Friday, August 20, 2010
In July 10X celebrated another incredible milestone, with our second annual conference held at The Marriott on the Gold Coast! Over 90, 10X Business Coaches, Sales and Marketing Co-ordinators and 10X team members gathered for 5 days of powerful key note speeches, top level training and unforgettable Keep Reading

Social Media Superstardom For The Time-Poor

10X Newcastle - Friday, August 20, 2010
Many businesses love the idea of social networking tools like Twitter, Facebook or LinkedIn and know that engaging in a personal dialogue with customers and prospects can be highly rewarding – BUT – they simply don’t have time to invest in updating statuses, tweeting and broadc Keep Reading

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