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THE X FACTOR BLOG

This blog is a forum for discussion on topics relevant to business owners. We also publish strategies on marketing and growing your business, special offers and advanced tools to keep your business on the cutting edge as well as keep you up to date on SME news and media.

Empower Your Employees

10X Newcastle - Thursday, April 19, 2012
If you’re wondering how you can dramatically enhance the customer service experience in your business while decreasing the amount of time you actually spend on customer service activities, consider that the solution might be to empower your employees to do it for you. While having system Keep Reading

From the desk of Nic Clark: Getting them to know you

10X Newcastle - Wednesday, October 26, 2011
This month we’ve talked about innovation and how to encourage your staff to come up with ideas, but there’s one sure-fire way to guarantee your best laid plans and efforts fail – and that’s being too aloof or removed from your staff. I’m talking about the way you relate Keep Reading

From The Desk Of Nic Clark - Motivate or exasperate – how to get the most from your employees

10X Newcastle - Tuesday, October 11, 2011
Ever had an employee come to you and say they need motivation? I liken it to a child who whines, “Dad, I’m bored.” If you’re a successful entrepreneur the chances of you being bored for more than a minute with anything – are slim at best. But unfortunately most employee Keep Reading

Wanted for hire - only the best will do

10X Newcastle - Tuesday, October 11, 2011
"Hire people who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine." - David Ogivly, Advertising Icon If you want your business to get ahead, if you want it to be great and of you want to lead t Keep Reading

From the Desk of Nic Clark - The Big Business of Small Business

10X Newcastle - Thursday, July 21, 2011
What really defines a small business? The turnover? The number of staff? Or is it simply the nature of the business? When it all boils down, small business is defined by many things but it has a unique challenges and opportunities because large business is not interested in competing  Keep Reading

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