THE X FACTOR BLOG
This blog is a forum for discussion on topics relevant to business owners. We also publish strategies on marketing and growing your business, special offers and advanced tools to keep your business on the cutting edge as well as keep you up to date on SME news and media.
Empower Your Employees
10X Newcastle - Thursday, April 19, 2012
If you’re wondering how you can dramatically enhance the customer service experience in your business while decreasing the amount of time you actually spend on customer service activities, consider that the solution might be to empower your employees to do it for you.
While having system Keep Reading
Knowledge is power
10X Newcastle - Wednesday, August 31, 2011
Have you ever heard the expression, “What you don’t know won’t hurt you?” Well unfortunately we’re about to turn that expression on its ear, because it’s what you do know about your customers that is going to make your business the great success that you are Keep Reading
5 Ways & 10 Tips to Great Business Relationships
10X Newcastle - Friday, February 18, 2011
Every business has a network of customers and suppliers that it deals with on a regular basis and it doesn't take much to make a difference. Greeting a customer, sending a special acknowledgement for an important order, taking a client's call after hours occasionally or just simply saying thank- Keep Reading
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Recent Posts
- Empower Your Employees
- The 5 Marketing Mistakes You Must Avoid
- Get On The Media’s Good Side
- DIY PR in 10 Easy Steps
- Do you need more assurance than just insurance?
- From the Desk of Nic Clark: Why It's Vital To Keep An Eye on KPIs
- Becoming the Leader of Your Tribe
- Branding Basics - How Do I Use My Brand Strategy?
- Cant Buy Me Love
- From the Desk of Nic Clark: What are you REALLY Saying?
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