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THE X FACTOR BLOG

This blog is a forum for discussion on topics relevant to business owners. We also publish strategies on marketing and growing your business, special offers and advanced tools to keep your business on the cutting edge as well as keep you up to date on SME news and media.

Cant Buy Me Love

10X Newcastle - Wednesday, February 22, 2012
Why customer loyalty doesn’t have to cost big bucks! Many business owners think that they have to ‘buy’ their customers by offering lower prices, discounts and sales. However, this is simply not the case and what’s more, it creates a misperception in the marketplace  Keep Reading

Repeat after me ... repeat business works

10X Newcastle - Tuesday, October 11, 2011
One of the most important things you can do in growing your business is to grow relationships – the value of a loyal, repeat customer is enormous to your business. But how do you keep customers coming back for more - and bringing their friends with them? Powerful relationships don't j Keep Reading

Knowledge is power

10X Newcastle - Wednesday, August 31, 2011
Have you ever heard the expression, “What you don’t know won’t hurt you?” Well unfortunately we’re about to turn that expression on its ear, because it’s what you do know about your customers that is going to make your business the great success that you are Keep Reading

5 Ways & 10 Tips to Great Business Relationships

10X Newcastle - Friday, February 18, 2011
Every business has a network of customers and suppliers that it deals with on a regular basis and it doesn't take much to make a difference. Greeting a customer, sending a special acknowledgement for an important order, taking a client's call after hours occasionally or just simply saying thank- Keep Reading

Raise Profits Through Referrals

10X Newcastle - Friday, November 19, 2010
Why seek referrals? Establishing a systemised process for obtaining referrals is one of the most cost effective ways of acquiring new, qualified customers for your product or service. In essence, you’re asking your current database contacts for introductions. It should come across as a Keep Reading

Cash In On Catalogues

10X Newcastle - Wednesday, October 27, 2010
Catalogues can dramatically increase your sales volume in a low-risk and affordable way, generating more repeat business from your existing customers and increasing retention. Why use a catalogue to boost customer retention? The aim of a catalogue is to showcase your ‘special offers& Keep Reading

10X Newcastle Assist Local Restaurants

10X Newcastle - Thursday, September 23, 2010
10X Newcastle recently conducted a series of special workshops for restaurant owners in the Newcastle region at their office in Charlestown. Trevor Monaghan, the managing director of 10X Newcastle conducted the workshops with 10X Newcastle's head coach and serial entrepreneur, Phil Bamback.  Keep Reading

Cashflow in a Crisis – Top 4 Survival Tips

10X Newcastle - Thursday, August 05, 2010
Sadly, even profitable businesses can go broke if they do not effectively manage their cashflow during the recession – and it’s happening across the country right now. Not surprisingly then, cashflow is one of the biggest challenges currently facing business owners, with some 92% reporti Keep Reading

Why Good Data's Worth Its Weight In Gold

10X Newcastle - Tuesday, July 27, 2010
How to sell more and increase client retention by improving your database. Why is it important to keep good data? Establishing and maintaining a customer database makes it much easier for you to convert more leads into customers, maximise your customer retention and have customers do bus Keep Reading

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