It’s not always easy to set yourself apart from the competition. After
all, you’re competing with hundreds of other businesses in your
community, each vying for the attention (and dollars!) of your
customers. You can be assured that your competitors are constantly
thinking of ways to attract new customers. So how can your business
stand out from the rest? By becoming THE expert in your field – the
‘go-to’ person in your industry – THE business with the reputation and
credibility for being the best at what you do! Positioning your business
and yourself, the Business Owner, as a leading authority on your
product or service is a guaranteed method to build trust and credibility
with your prospective clientele. Though it may sound like an impossible
and intangible task, it’s easier to achieve than you might think!
Being
seen as the expert in your field enables you to generate a significant
amount of referral business, and subsequently charge significantly more
for your product/services because your prospective clients will actually
go out of their way to seek out ‘experts’ to help with their problem,
and pay premium prices for the privilege. A client or customer
recommended to a business already comes with a certain level of trust
and credibility firmed up in their mind, so there is generally less work
to do to build that initial trust. You’ve probably experienced this
yourself at some point or other when someone came recommended – whether
it was an IT specialist, recruitment expert or a top supplier.
What
many businesses don’t realise is that you don’t actually need to be
‘the’ pre-eminent expert on a certain topic to be perceived as the
expert. There are many qualified people in each industry, but the
perceived experts are often those who are just better at getting their
voice heard in the public domain. Obviously, you need to be skilled at
what you do if you want to promote your expertise, but there are many
clever strategies you can use to fast track your way to ‘guru’ status.
1. Write a Book
The
instance your name appears on the spine of a book (whether you
self-publish or are picked up by a publisher), you’re seen as an
authority on a topic. The book doesn’t need to be a mainstream
bestseller either, it just needs to be interesting and relevant for your
target market or industry.
If you’re thinking, “I don’t have
time to write a book!” - don’t worry. You can have a ghostwriter do much
of the work for you, and you can secure very affordable ghost writing
by posting your project on freelance websites such as Elance
(www.elance.com).
2. Use a checklist as a prospecting tool
Use
a checklist as part of your next direct mail piece. A checklist gives
people questions to consider – questions that people perceive you can
answer.
Here’s an example: Early in 1999 when Y2K fever was at
its peak, one IT company sent a direct mail piece to small businesses
recommending that they have a Y2K analysis performed. Attached to the
direct mail piece was a ‘Y2K Risk Analysis’ checklist that people could
complete to determine whether their business was at risk. This checklist
played a very powerful role in producing huge numbers of responses to
that direct mail campaign.
3. Run seminars and workshops or speak at other events
Just
as being an author turns you into an expert, so too does being a
speaker. The moment you’re on stage in front of an audience, you’re
elevated to ‘guru’ status. These events don’t need to be big production
affairs. They might be a simple introductory, lead generation-style
workshop presented to prospective clients. Or you can seek out industry
events by developing a relationship with conference organizers and
industry networking functions.
4. Testimonials
Featuring
testimonials from clients and from high profile peers is a great way of
positioning you as a business development expert. Use testimonials
prominently in all your marketing material - the more the better.
5. Send media releases out
Whenever
something newsworthy happens in your business or industry, send out a
media release to media outlets. The more media coverage you get, the
more the public and media will perceive you as an expert and the more
new clients you’ll attract.
6. Establish a Knowledge Base and Strategy Guides
Increase
the amount of information you provide your clients with. This helps you
appear more knowledgeable, which in turn, attracts more business. For
instance, 10X clients receive access to 300+ comprehensive Strategy
Guides (over 4500 pages of advice, action steps, strategies, checklists
and marketing pieces) on how to dramatically increase the profits in
their business.
7. Run tele-seminars, record them and sell the products
Tele-seminars
are seminars conducted via the telephone and are an easy way to build
your expertise and sell your services. There’s a lot less preparation
time and cost than there is for live seminars. What’s more, you can run
one at a moment’s notice, record it and then develop the recording into a
product.
8. Write a column for a business or industry publication
Being
a regular columnist for a small magazine is another great way of
building credibility. To start with, approach the editors of the
publication with an idea for a one-off article. Over time, develop a
relationship with the editor and once they’re comfortable with your
level of expertise and the value that you deliver in your articles,
approach them with an idea for a column.
9. Conduct industry surveys and publish white papers
Another
great way to be positioned as an authority is to conduct a survey of
the operators and even the customers in your industry. Once you’ve
gathered all the research, publish a white paper containing your
findings. Then, submit press releases announcing your survey to relevant
magazines and media outlets. Media love stories that are backed-up with
research and statistics.
In Summary
There
are a variety of initiatives you can undertake to position you and your
business as an expert. Sure, it takes a little time, but once you’re
seen as a ‘guru’ you’ll be on the fast track to enjoying ‘industry
leader’ status and the flood of new clients and referrals that comes
with it.
THE X FACTOR BLOG
This blog is a forum for discussion on topics relevant to business owners. We also publish strategies on marketing and growing your business, special offers and advanced tools to keep your business on the cutting edge as well as keep you up to date on SME news and media.
The dummies guide to being seen as THE expert in your field
10X Newcastle - Thursday, January 19, 2012
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